Terms and Conditions

By using the web speed services available at https://pagespeed.one, both the client and provider agree to adhere to the terms and conditions as if these terms were printed and signed as a contract.

1. Definitions

Provider – PageSpeed.cz s.r.o., Líbalova 2348/1, Chodov, 149 00 Prague 11. ID: 217 54 055, VAT: CZ21754055. Registered at the Municipal Court in Prague C 406073.

Client – an individual or legal entity that has ordered the Service from the Provider

Service - web speed services for the Client from the perspective of user loading speed, as described at https://pagespeed.one

2. Service

2.1. The Service consists of a preparatory phase and an implementation phase. The output of the Service is a PDF report sent by the Provider to the Client's email address provided in the order.

2.2. The Client orders the Service via the order form at https://pagespeed.one/. After ordering, the Client receives an automated email confirming receipt of the order, followed by an email confirming the order on the next business day. At this point, a contract for the provision of the Service is concluded. The confirmation email will contain a set of questions that the Client must complete and submit within the specified timeframe.

2.3. Before submitting the order, the Client can review and modify the information entered in the form and familiarize themselves with these terms. Clicking the “Submit” button is considered an act by the Client that clearly identifies the Service, price, Client's identity, payment method, and confirms that they have read these terms and submitted the order. The Provider considers the information in the order to be correct.

2.4. The Client declares that before submitting the order, they have familiarized themselves with the content, scope, and nature of the Service described at https://pagespeed.one/ and therefore is not entitled to request a refund for the Service on the grounds that the Service does not meet their expectations.

2.5. The price for the Service applies to one Client website. If the Client orders the Service for multiple websites in one order, the price can be negotiated.

3. Confidentiality

3.1. The Provider and Client enter into a confidentiality agreement in this section of the terms.

3.2. The Provider agrees not to disclose, make accessible, or reveal any information, especially of a business nature, learned during the provision of the Service, nor allow access or use of:

1. technical or business data or other Client information contained in the set of questions and answers and applications shared for the Service, which the Client has marked as confidential,
2. other Client information explicitly marked as confidential,
3. information whose confidential nature arises from its character or the circumstances of its provision, even without explicit marking as confidential,

(collectively referred to as “Confidential Information”).

3.3. The confidentiality obligation under paragraph 3.2. of this section applies except in cases where:

1. the Client has given prior written consent to such disclosure or use of Confidential Information;
2. legal regulations or public authorities require disclosure or use of Confidential Information;
3. such disclosure or use of Confidential Information is necessary for the Provider's Service implementation in connection with cooperation with the Client,
4. such disclosure or use of Confidential Information is necessary for the Subcontractor's cooperation with other subcontractors in fulfilling the Provider's obligations, with the Provider determining which subcontractors the Subcontractor will cooperate with, and/or
5. where it is permitted by any written agreement between the Contracting Parties.

3.4. Confidential Information does not include any information or data that is publicly available at the time of its disclosure or use.

3.5. The Provider is obliged to bind all persons used in fulfilling the Service for the Client, if these persons come into contact with Confidential Information, to a confidentiality obligation at least to the extent of these terms.

3.6. The confidentiality obligation under these terms is agreed upon for an indefinite period.

3.7. No contractual party has the right to withdraw from this confidentiality agreement.

3.8. If the Provider demonstrably breaches any of its obligations under these terms, it agrees to compensate the Client for damages.

4. Client Rights and Obligations

4.1. The Client agrees to provide truthful information in the order and promptly inform the Provider of any changes.

4.2. The Client is obliged to provide the Provider with the necessary cooperation for the Service implementation.

4.3. The Client has the right to an explanation of the Service output.

4.4. The Client agrees that the Service will be provided before the withdrawal period under § 1837 NOZ expires and that in such a case, the Client has no right to withdraw from the contract. This procedure applies to both consumer and business Clients.

5. Provider Rights and Obligations

5.1. The Provider agrees to provide the Client with the ordered Service.

5.2. If the Client does not provide cooperation within the deadlines specified in the Service, the Provider is entitled to suspend the Service until cooperation is provided. The completion period for the Service is extended by two days for each day of delay and by the Provider's workload on other projects.

5.3. If the Client delays cooperation by more than 14 days, the Provider may withdraw from this Agreement. Withdrawal does not affect the Provider's right to payment for work already performed on the Service.

5.5. The Provider reserves the right to change the terms and conditions after prior notice to the Client.

6. Payment for the Service

6.1. The Provider is entitled to request a deposit of 50% of the Service price before starting its provision. The final billing of the Service will be issued by the Provider after sending the PDF output to the Client. The due date is stated on the invoice.

6.2. If the Client wants a confirmation of the contract, they must fill in the statutory body information in the order form. The Client is responsible for the accuracy of this information.

7. Other Provisions

7.1. These terms are valid from the date of publication. The Provider has the right to change the terms. In such a case, the Service is governed by the terms valid at the time of the Client's order confirmation by the Provider.

These terms and conditions are effective from June 1, 2020.